Showroom Design Consultant – Elevate Window Treatments

Pho Prime, LLC; Burlingame (CA); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical Benefits

401k with Company Match

Life Insurance & Short-Term Disability

Job summary

The Shade Store in Burlingame, CA is seeking a Showroom Design Consultant who will deliver personalized design consultations, drive sales, and ensure a seamless customer journey from inspiration to installation.

As part of a team with a 75-year heritage, you will cultivate relationships with designers, architects, and contractors, manage schedules, and contribute to a premier window treatment buying experience for clients in our showroom and on-site appointments.

Qualifications

• Experience: 3-5 years in retail, design, sales, project management or customer service with a focus on a high-end experience.
• Skills: Proficiency in Microsoft Outlook, Teams, and CRM systems (Salesforce, NetSuite, etc.) is preferred.
• Education: Associate or bachelor’s Degree in a related field preferred or equivalent experience.

Responsibilities

• Provide expert design and room solution guidance to customers through in-person, virtual, and in-home consultations.
• Clearly explain the benefits of our custom products to provide expert solutioning on customer projects.
• Drive sales through company customer platforms to maintain a healthy pipeline and achieve sales goals.
• Nurture and grow company assigned leads and actively seek new Consumer and Trade opportunities.
• Develop and maintain relationships with local interior designers, architects, and contractors, tailoring consultations to their needs and participating in trade events to enhance our industry presence.
• Collaborate with field leaders to drive sales by leveraging their expertise. Identify opportunities, share best practices, and develop strategies to enhance customer engagement and boost sales performance.

Skills

Customer engagement

Sales acumen

Proactive communication

Attention to detail

Technical proficiency

Continuous improvement

Microsoft Outlook

Microsoft Teams

Education

Associate or bachelor’s Degree in a related field

Tools

Salesforce

NetSuite

Job description

The Shade Store in Burlingame, CA is seeking a Showroom Design Consultant who will deliver personalized design consultations, drive sales, and ensure a seamless customer journey from inspiration to installation.

As part of a team with a 75-year heritage, you will cultivate relationships with designers, architects, and contractors, manage schedules, and contribute to a premier window treatment buying experience for clients in our showroom and on-site appointments.