Showroom Design Consultant - Premium Design & Sales

The Shade Store; Los Angeles (CA); Vor Ort; USD 65.000 - 75.000; Vollzeit

Benefits dieser Stelle

Medical Benefits

401k with Company Match

Up to $100k Life Insurance & Short‑T­D

Legal and Pet Insurance Plans

Employee Assistance Program

Product Discount

Zusammenfassung

The Shade Store is seeking a Showroom Design Consultant in Los Angeles to provide personalized design consultations, drive showroom sales, and deliver exceptional customer experiences. You will advise on custom products, manage a pipeline of leads, and collaborate with designers and contractors to grow our market presence.

Expect to engage with clients through in-person, virtual, and on-site consultations, leveraging your product knowledge and CRM tools to close sales and support project

Qualifikationen

• 3–5 years in retail, design, sales, project management or customer service with a focus on a high‑end experience.
• Proficiency in Microsoft Outlook, Teams, and CRM systems (Salesforce, NetSuite, etc.) is preferred.
• Associate or bachelor’s Degree in a related field preferred or equivalent experience.

Aufgaben

• Provide expert design and room solution guidance to customers through in-person, virtual, and in-home consultations.
• Clearly explain the benefits of our custom products to provide expert solutioning on customer projects.
• Drive sales through company customer platforms to maintain a healthy pipeline and achieve sales goals.
• Nurture and grow company assigned leads and actively seek new Consumer and Trade opportunities.
• Develop and maintain relationships with local interior designers, architects, and contractors, tailoring consultations to their needs and participating in trade events to enhance our industry presence.
• Collaborate with field leaders to drive sales by leveraging their expertise. Identify opportunities, share best practices, and develop strategies to enhance customer engagement and boost sales performance.
• Act as a customer advocate by ensuring their needs and concerns are addressed throughout the design, sales and installation process.
• Ensure seamless customer experience by timely addressing any issues with scheduling, installation, or shipping for all customers.
• Be a brand ambassador in your customer interactions and within your market.
• Promote teamwork and collaboration with showroom peers, production, client services, and measure & install teams to ensure a seamless and smooth customer experience.
• Foster a professional and positive environment in the showroom recognizing team achievements and maintaining a supportive team dynamic.
• Participate in ongoing training and business meetings to stay updated on products and technology, using tech platforms and tools efficiently.

Kenntnisse

Customer Engagement

Sales Acumen

Product Knowledge

Proactive Communication

Attention to Detail

Technical Proficiency

Continuous Improvement

Solution‑Oriented

Ausbildung

Associate or Bachelor’s Degree in Related Field

Tools

Salesforce

NetSuite

Microsoft Outlook

Microsoft Teams

Jobbeschreibung

The Shade Store is seeking a Showroom Design Consultant in Los Angeles to provide personalized design consultations, drive showroom sales, and deliver exceptional customer experiences. You will advise on custom products, manage a pipeline of leads, and collaborate with designers and contractors to grow our market presence.

Expect to engage with clients through in-person, virtual, and on-site consultations, leveraging your product knowledge and CRM tools to close sales and support project