Luxury Showroom Concierge & Guest Experience Lead

Ladco Design Center; Houston (TX); Sur place; USD 36 000 - 54 000; Plein temps

Résumé du poste

Ladco Design Center seeks a warm, organized Showroom Concierge to be the first contact for clients, vendors, and visitors. The role combines hospitality with essential administrative support to the sales team and leadership, ensuring a premier showroom experience.

The ideal candidate excels in professional hospitality, engages confidently with guests, and thrives in a fast-paced, collaborative environment while helping maintain smooth showroom operations and client satisfaction.

Qualifications

• Experience in reception, hospitality, customer service, or administrative support.
• Exceptional interpersonal and communication skills with a professional demeanor.
• Strong organizational skills and ability to manage multiple priorities with accuracy.

Responsabilités

• Greet visitors and manage guest check-ins to create an outstanding first impression.
• Answer calls, route inquiries, and connect clients with Account Executives.
• Maintain front desk presentation and showroom hospitality amenities.
• Coordinate with sales and leadership to support showroom operations and reporting.
• Assist with inventory, product labeling, and related documentation with warehouse teams.
• Support event communications and guest registration for showroom events.

Connaissances

Hospitality

Customer service

Reception

Communication

Organizational skills

Outils

Microsoft Outlook

Excel

Description du poste

Ladco Design Center seeks a warm, organized Showroom Concierge to be the first contact for clients, vendors, and visitors. The role combines hospitality with essential administrative support to the sales team and leadership, ensuring a premier showroom experience.

The ideal candidate excels in professional hospitality, engages confidently with guests, and thrives in a fast-paced, collaborative environment while helping maintain smooth showroom operations and client satisfaction.