Luxury Service Advisor - Six-Figure Earnings

Griffith Auto Group; Washington (District of Columbia); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Health and financial benefits

Training and mentoring

Employee Purchase Program

Job summary

Mercedes-Benz of Silver Spring is expanding and seeking high-performing Service Advisors to join one of the region's premier luxury service operations. With 38 service stalls and MileOne Autogroup support, this role offers strong earning potential and career growth.

You will deliver exceptional customer service, schedule and coordinate service visits, and clearly communicate recommended services while upholding brand standards.

Qualifications

• Previous automotive service advisor experience required.
• Luxury brand experience is a plus.
• Strong customer service orientation and communication skills.
• Proficiency with dealership software and MS Office.

Responsibilities

• Deliver exceptional customer service aligned with brand standards.
• Schedule, manage, and coordinate service appointments and estimates.
• Communicate recommended services clearly and professionally.
• Proactively address and resolve customer concerns.

Skills

Customer service

Communication

Problem solving

Follow-up

Tools

MS Office

Dealership software

Internet tools

Job description

Mercedes-Benz of Silver Spring is expanding and seeking high-performing Service Advisors to join one of the region's premier luxury service operations. With 38 service stalls and MileOne Autogroup support, this role offers strong earning potential and career growth.

You will deliver exceptional customer service, schedule and coordinate service visits, and clearly communicate recommended services while upholding brand standards.