Luxury Auto Service Advisor | Paid Training & High Earnings

Mercedes Benz Edmonton West; Village of Hempstead (NY); Presencial; USD 80.000 - 150.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible work schedule

Long-term job security

Medical

Dental & vision

401(k)

Paid time off

Paid Mercedes-Benz training

Employee vehicle purchase program

Employee discounts

Descripción de la vacante

Mercedes-Benz of Rockville Centre is seeking a Service Advisor in Hempstead area to greet clients in the indoor service drive, write up repair orders, and clearly explain maintenance and repairs with honest estimates. You will coordinate with technicians and parts, and keep clients informed from drop-off to pickup.

The role emphasizes clear communication, organization, and a customer-first approach, with base pay plus commission and opportunities for Mercedes-Benz training.

Formación

• Experience in customer service or as a service advisor is preferred.
• Ability to explain technical work in simple terms.
• Strong organization and multi-client handling in a busy service drive.
• Proficiency with computers; familiarity with dealer management systems is a plus.

Responsabilidades

• Greet clients in the service drive and understand needs.
• Write up repair orders and explain maintenance with honest estimates.
• Keep clients updated by phone, text, and email from drop-off to pickup.
• Coordinate with Technicians, Parts, and Service BDC to stay on schedule.
• Review work and invoices with clients at pickup; follow up to build loyalty.

Conocimientos

Customer service

Clear communicator

Organized

Computer-savvy

Team player

Herramientas

Tekion

Descripción del empleo

Mercedes-Benz of Rockville Centre is seeking a Service Advisor in Hempstead area to greet clients in the indoor service drive, write up repair orders, and clearly explain maintenance and repairs with honest estimates. You will coordinate with technicians and parts, and keep clients informed from drop-off to pickup.

The role emphasizes clear communication, organization, and a customer-first approach, with base pay plus commission and opportunities for Mercedes-Benz training.