Luxury Salon Guest Concierge (Part-Time)

Mane Street Georgetown; Washington (District of Columbia); On-site; USD 22,000 - 31,000; Part time

Job summary

Mane Street Georgetown seeks a friendly Guest Specialist to welcome guests and manage front desk duties in a luxury salon. This part-time role (~10 hours/week) focuses oncreating a warm, personalized guest experience, coordinating with stylists, and handling reservations and payments.

You will support seamless arrivals, guided check-ins, and a polished checkout, ensuring pristine spaces and elevated service standards.

Qualifications

• Experience in hospitality, luxury retail, salon, spa, or concierge settings preferred.
• Professional, organized, and detail-oriented.
• Calm under pressure with exceptional interpersonal skills.
• Naturally warm, welcoming, and service-focused.
• Comfortable with technology and booking systems.

Responsibilities

• Greet guests warmly and by name, making them feel recognized.
• Offer beverages and guide guests through arrival experience.
• Communicate proactively with stylists to maintain smooth flow.
• Suggest future reservations to maintain desired results.
• Manage reservations, calls, and digital communications professionally.
• Handle check-in/check-out, payments, deposits, and retail purchases.
• Maintain detailed guest profiles for personalized service.

Skills

Hospitality experience

Customer service

Interpersonal skills

Calm under pressure

Tech proficiency

Tools

Booking systems

Payments processing

Retail POS

Job description

Mane Street Georgetown seeks a friendly Guest Specialist to welcome guests and manage front desk duties in a luxury salon. This part-time role (~10 hours/week) focuses oncreating a warm, personalized guest experience, coordinating with stylists, and handling reservations and payments.

You will support seamless arrivals, guided check-ins, and a polished checkout, ensuring pristine spaces and elevated service standards.