Luxury Sales Support Specialist II

FashionUnited; Brea (CA); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid paternity and maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach, a global fashion house, is seeking a client-focused retail associate in California. You will welcome customers, provide personalized assistance, and maintain store presentation while meeting sales goals.

The role requires reliable, energetic team players with retail experience, strong English, and a passion for fashion trends. Schedule includes evenings, weekends, and holidays in a fast-paced luxury environment.

Qualifications

• 1+ year of retail experience in luxury or similar environment.
• Knowledge of current fashion trends and market competition.
• Familiar with cash register systems and basic computer use (iPad, laptop, Internet).
• Strong English language proficiency.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador and support social media engagement in the local market.
• Operate POS accurately; maintain cash wrap and report discrepancies.
• Suggest add-on products and promote gift cards; collect customer information where permitted.
• Receive, process, and organize shipments; keep stockroom clean and organized.

Skills

Retail experience

Fashion trend knowledge

Cash register systems

English proficiency

Tools

iPad

Laptop

Mobile POS

Walkie-talkie

Job description

Coach, a global fashion house, is seeking a client-focused retail associate in California. You will welcome customers, provide personalized assistance, and maintain store presentation while meeting sales goals.

The role requires reliable, energetic team players with retail experience, strong English, and a passion for fashion trends. Schedule includes evenings, weekends, and holidays in a fast-paced luxury environment.