Luxury Sales Support Specialist – Flexible Schedule

kate spade new york; Río Piedras (PR); Vor Ort; USD 26.000 - 38.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Zusammenfassung

Coach is a global fashion house renowned for luxury retail experience and customer service excellence. The Sales Support Associate role focuses on welcoming clients, processing transactions, and maintaining a pristine sales floor while supporting stockflow from receipt to sale.

Responsibilities include assisting customers, managing shipments, updating displays, and collaborating with teammates to meet store goals and uphold Loss Prevention standards.

Qualifikationen

• 1+ year of retail experience (luxury preferred).
• Knowledge of fashion trends and competition.
• Knowledge of cash register systems and basic computer skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Strong English language proficiency.

Aufgaben

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Kenntnisse

Retail experience

Fashion knowledge

Cash handling

POS systems

Communication skills

Attention to detail

Tools

POS systems

iPad

Laptop

Jobbeschreibung

Coach is a global fashion house renowned for luxury retail experience and customer service excellence. The Sales Support Associate role focuses on welcoming clients, processing transactions, and maintaining a pristine sales floor while supporting stockflow from receipt to sale.

Responsibilities include assisting customers, managing shipments, updating displays, and collaborating with teammates to meet store goals and uphold Loss Prevention standards.