Luxury Sales Support Specialist

Brobston Group; New York (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Brobston Group is seeking a Sales Support Advisor to elevate client experiences across front- and back-of-house activities. You will partner with sales, operations, visual merchandising, and management to deliver exceptional service and uphold brand standards.

Responsibilities include welcoming clients, capturing accurate information, retrieving and delivering products, supporting care services, inventory flow, visual merchandising, and contributing to a collaborative team.

Qualifications

• At least 1 year of retail experience; luxury or client-focused experience preferred.
• Strong interpersonal and communication skills with a client-first mindset.
• Organized, dependable, adaptable, and attentive to detail in a fast-paced environment.
• Proficiency with Microsoft Office and retail systems.
• Fluency in English required; additional languages are a plus.

Responsibilities

• Welcome clients, support client relationships, and contribute to store objectives.
• Capture accurate client information and partner with colleagues to provide seamless service.
• Retrieve and deliver products, support product care services, and maintain organized inventory flow.
• Assist with visual merchandising, inventory activities, replenishment, and store presentation.
• Build product and brand knowledge while contributing to a collaborative team environment.

Skills

Interpersonal skills

Client-focused mindset

Attention to detail

Organizational skills

Adaptability

Tools

Microsoft Office

Retail systems

Job description

Brobston Group is seeking a Sales Support Advisor to elevate client experiences across front- and back-of-house activities. You will partner with sales, operations, visual merchandising, and management to deliver exceptional service and uphold brand standards.

Responsibilities include welcoming clients, capturing accurate information, retrieving and delivering products, supporting care services, inventory flow, visual merchandising, and contributing to a collaborative team.