Luxury Sales Support Specialist

Tapestry, Inc.; Columbia (MD); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house that values hospitality and stylish service. This role supports the store’s success by providing warm, efficient customer interactions, maintaining an organized sales floor, and ensuring accurate processing at the cash wrap.

Responsibilities extend to stock management, shipments, and merchandising, with emphasis on teamwork, adaptability, and compliance with policy. Join a brand committed to equity and inclusivity.

Qualifications

• 1+ year retail experience, preferably luxury retail.
• Knowledge of fashion trends and competition.
• Familiar with cash registers and basic computer skills.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Operate POS accurately and maintain cash wrap organization.
• Receive, process, and organize shipments and transfers; report discrepancies.
• Maintain stock levels and perform visual merchandising updates.
• Support sales floor activities and respond to customer requests confidently.
• Adhere to Loss Prevention guidelines and housekeeping standards.

Skills

Retail experience

Cash handling

Customer service

English proficiency

Tools

POS system

iPad

Mobile POS

Job description

Coach is a global fashion house that values hospitality and stylish service. This role supports the store’s success by providing warm, efficient customer interactions, maintaining an organized sales floor, and ensuring accurate processing at the cash wrap.

Responsibilities extend to stock management, shipments, and merchandising, with emphasis on teamwork, adaptability, and compliance with policy. Join a brand committed to equity and inclusivity.