Luxury Sales Support Associate III | Flexible Schedule

Tapestry, Inc.; San Marcos (TX); On-site; USD 42,981,000 - 55,875,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house offering luxury retail experiences. The Sales Support Associate assists customers at the cash wrap, maintains the sales floor, and supports stock flow from receipt to point of sale.

The role emphasizes personable service, brand representation, and adherence to store policies in a fast-paced environment. Excellent communication skills and English proficiency are required.

Qualifications

• 1+ years of retail experience; luxury retail preferred.
• Knowledge of fashion trends and marketplace competition.
• Proficiency with cash handling and cash register systems.
• Good communication and customer service skills; strong English.
• Ability to use iPad/laptop and mobile POS; read price sheets.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador and support social media engagement in the local market.
• Operate POS accurately and maintain cash wrap organization.
• Suggest add-on products, promote gift cards, capture customer information where permitted.
• Receive, process, and organize shipments; maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities and respond to customer requests promptly.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Tools

Cash register systems

iPad / laptop usage

Walkie talkie

Job description

Coach is a global fashion house offering luxury retail experiences. The Sales Support Associate assists customers at the cash wrap, maintains the sales floor, and supports stock flow from receipt to point of sale.

The role emphasizes personable service, brand representation, and adherence to store policies in a fast-paced environment. Excellent communication skills and English proficiency are required.