Luxury Retail Sales Support — Flexible Schedule

kate spade new york; North Dakota; On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid leave

Commuter benefits

Tuition assistance

Job summary

Coach is a global fashion house known for modern luxury and distinctive craftsmanship. The Sales Support Associate helps ensure a seamless store experience by warmly assisting clients and maintaining an organized sales floor.

You will operate the POS, manage cash wrap, and promote add-on products while capturing customer information in compliance with policy. Strong English and luxury service mindset are essential.

Qualifications

• 1+ year of retail experience, preferably luxury retail service.
• Knowledge of fashion trends and market competition.
• Experience with cash handling and POS systems.
• Strong attention to detail and organizational skills.
• Excellent communication and customer service abilities.
• Ability to multitask in a fast-paced environment.
• Strong English language proficiency.

Responsibilities

• Greet clients warmly and provide personalized assistance.
• Serve as brand ambassador and support social media engagement.
• Operate POS accurately and maintain cash wrap organization.
• Suggest add-on products and capture customer information where permitted.
• Receive, process, and organize shipments; maintain stockroom cleanliness.
• Maintain stock levels and execute merchandising updates.
• Support sales floor activities and collaborate with team.
• Maintain housekeeping standards and adhere to Loss Prevention policy.

Skills

Customer service

Communication

English proficiency

Cash handling

POS systems

Multitasking

Flexibility

Stockroom organization

Tools

Cash register systems

iPad

Mobile POS

Walkie talkie

Job description

Coach is a global fashion house known for modern luxury and distinctive craftsmanship. The Sales Support Associate helps ensure a seamless store experience by warmly assisting clients and maintaining an organized sales floor.

You will operate the POS, manage cash wrap, and promote add-on products while capturing customer information in compliance with policy. Strong English and luxury service mindset are essential.