Luxury Sales Specialist – Premium Client Experience

Hermès International S.A.; New York (NY); On-site; USD 37,000 - 40,000; Full time

Benefits offered by this job

Commission and bonus incentives based 

Medical, Dental, Vision

Life Insurance and Disability

Paid time off

401(k) and Roth Retirement plan with 3

Job summary

Hermès Madison Flagship Boutique in New York City is seeking a Sales Specialist to drive selling and customer service excellence in a fast-paced luxury setting. You will report to the Assistant Manager, Men's Universe, and collaborate with the sales team to elevate the client experience.

Requirements include 2+ years in luxury sales, outstanding communication, multi-tasking ability, and the willingness to work on-site.

Qualifications

• 2+ years of experience in sales, preferably in luxury environment.
• Strong relationship development and impeccable communication skills.
• Even-tempered with the ability to multitask.
• Self-starter who can work independently and with a team.

Responsibilities

• Meet monthly and annual sales goals as part of the boutique team.
• Maintain selling floor and stock items per VM guidelines; ensure proper tagging and ticketing.
• Assist with inventory preparation as needed.
• Process transactions accurately; manage CRM data and after-sales support when needed.
• Maintain workstation cleanliness and organization.

Skills

Sales

Customer service

Communication

Teamwork

Stocking

Tools

CRM system

POS system

Job description

Hermès Madison Flagship Boutique in New York City is seeking a Sales Specialist to drive selling and customer service excellence in a fast-paced luxury setting. You will report to the Assistant Manager, Men's Universe, and collaborate with the sales team to elevate the client experience.

Requirements include 2+ years in luxury sales, outstanding communication, multi-tasking ability, and the willingness to work on-site.