Luxury Men's Sales Specialist – Flagship Boutique

Hermès International S.A.; New York (NY); On-site; USD 37,000 - 40,000; Full time

Benefits offered by this job

Commission and bonus incentives

Medical, Dental, Vision

Life Insurance and Disability

Paid time off

Paid Parental leave

401(k) and Roth

Product discount

EAP resources

Job summary

Hermès Madison Flagship Boutique in New York seeks a Sales Specialist to achieve selling and customer service objectives in a fast-paced luxury environment, reporting to the Assistant Manager, Men’s Universe, and collaborating with the sales team and selling support teams.

The role emphasizes delivering Hermès service standards, managing the selling floor, POS accuracy, inventory preparation, and asset protection, while maintaining a high level of client experience and teamwork.

Qualifications

• 2+ years of luxury sales experience.
• Strong communication and relationship-building skills.
• Able to multitask in a fast-paced luxury environment.
• Willingness to work in-person at a flagship boutique.
• Able to lift up to 25 lbs.
• Flexible schedule.

Responsibilities

• Meet monthly and annual sales goals as part of a team.
• Organize and prioritize the selling floor; stock items and follow VM guidelines.
• Assist with inventory preparation.
• Process transactions accurately and maintain CRM data.
• Collaborate with management on POS decisions and resolve discrepancies.
• Maintain cleanliness and organization of workstation.
• Adhere to asset protection procedures and ticketing.
• Provide high levels of customer service per Hermès standards.

Skills

Customer service excellence

Relationship building

Communication skills

Multi-tasking

Team collaboration

In-store operations

Inventory awareness

Physical stamina

Job description

Hermès Madison Flagship Boutique in New York seeks a Sales Specialist to achieve selling and customer service objectives in a fast-paced luxury environment, reporting to the Assistant Manager, Men’s Universe, and collaborating with the sales team and selling support teams.

The role emphasizes delivering Hermès service standards, managing the selling floor, POS accuracy, inventory preparation, and asset protection, while maintaining a high level of client experience and teamwork.