Luxury Sales Specialist - Clienteling & VIP Experiences

Frette; Boston (MA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) plan with company match

Paid time off

Job summary

Frette is seeking a Sales Specialist in Boston to deliver exceptional luxury client experiences, grow a personal client portfolio, and drive sales through consultative service and product knowledge.

You will represent the Frette DNA in every interaction, building lasting relationships while contributing to boutique growth and brand storytelling. This role emphasizes clienteling, CRM usage, and maintaining premium store presentation.

Qualifications

• 3 years of experience in luxury retail, hospitality, or interior design.
• Passion for luxury, design, and client service
• Excellent interpersonal and communication skills
• Strong results orientation and commercial awareness
• Ability to work effectively as part of a team in a dynamic environment
• Familiarity with POS systems, CRM platforms, and Microsoft Office / Google Workspace

Responsibilities

• Represent Frette DNA in client interactions to create personalized, memorable sales.
• Build authentic relationships and grow your client portfolio within the boutique.
• Provide expert sales consultations based on product knowledge, design, and lifestyle.
• Achieve and exceed commercial targets through clienteling and sales development.
• Maintain high standards of service and presentation in-store.
• Support store operations including cash handling, quotes, returns, and stock management.

Skills

Luxury retail experience

Interpersonal skills

Communication skills

Tools

POS systems

CRM platforms

MS Office / Google Workspace

Job description

Frette is seeking a Sales Specialist in Boston to deliver exceptional luxury client experiences, grow a personal client portfolio, and drive sales through consultative service and product knowledge.

You will represent the Frette DNA in every interaction, building lasting relationships while contributing to boutique growth and brand storytelling. This role emphasizes clienteling, CRM usage, and maintaining premium store presentation.