Luxury Sales Leader & Clienteling Champion

OTB; Dallas (TX); On-site; USD 30,000 - 32,000; Full time

Job summary

OTB Group North America in Dallas is seeking a Sales Supervisor who leads the team on the selling floor, drives store performance, and elevates the client experience. The role blends active selling, clienteling, and product expertise with daily leadership of the sales floor.

You will partner with Store Manager and HR to recruit, onboard, coach, and develop talent, monitor KPIs, and translate store targets into actionable plans that grow client acquisition and retention while maintaining brand

Qualifications

• 3+ years of selling and leadership experience in fashion or retail.
• Proven ability to coach, motivate, and develop others, including giving constructive feedback.
• Strong command of retail KPIs and commercial performance.
• Proficiency with CRM, POS, and clienteling platforms.

Responsibilities

• Lead sales team to achieve store objectives and grow performance.
• Coach Client Advisors on selling skills and KPI performance in real time.
• Drive clienteling, CRM activity, and appointments to maximize opportunities.
• Lead daily huddles and ensure floor coverage aligns with traffic.
• Recruit, onboard, and develop talent with clear performance plans.

Skills

Sales leadership

Coaching

Clienteling

KPI management

Team development

Communication

Tools

CRM

POS

Job description

OTB Group North America in Dallas is seeking a Sales Supervisor who leads the team on the selling floor, drives store performance, and elevates the client experience. The role blends active selling, clienteling, and product expertise with daily leadership of the sales floor.

You will partner with Store Manager and HR to recruit, onboard, coach, and develop talent, monitor KPIs, and translate store targets into actionable plans that grow client acquisition and retention while maintaining brand