Luxury Sales Associate & Stockroom Expert

Coach; Eagan (MN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house known for luxury retail and a commitment to service excellence. The Sales Support Associate role focuses on welcoming clients, processing transactions at the POS, and maintaining a pristine sales floor.

You will contribute to stock flow, merchandising updates, and a positive brand experience for customers in a fast, upscale environment. Ideal candidates have retail experience, strong English communication, and the ability to multitask in a dynamic setting.

Qualifications

• 1+ year of retail or luxury retail experience preferred.
• Knowledge of fashion trends and market competition.
• Proficiency with cash registers and basic computer skills (iPad, laptop, Internet).
• Strong communication and customer service skills in English.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap, and handle cash/media per policy.
• Suggest add‑ons, promote gift cards, capture customer information where permitted.
• Receive, process, and organize shipments; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and refresh visual merchandising.
• Support sales floor activities, respond to customer requests confidently, collaborate with team.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Customer service

Cashier experience

Attention to detail

Multitasking

English proficiency

Tools

Cash register systems

Mobile POS

iPad

Laptop

Internet

Job description

Coach is a global fashion house known for luxury retail and a commitment to service excellence. The Sales Support Associate role focuses on welcoming clients, processing transactions at the POS, and maintaining a pristine sales floor.

You will contribute to stock flow, merchandising updates, and a positive brand experience for customers in a fast, upscale environment. Ideal candidates have retail experience, strong English communication, and the ability to multitask in a dynamic setting.