Luxury Sales Associate — Personal Styling & Omni-Channel

Coach; Cabazon (CA); Sur place; USD 21 000 - 33 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Résumé du poste

Coach is seeking a Sales Associate in California to deliver an elevated, personalized shopping experience. You will meet personal and store sales goals, support daily operations, and blend luxury retail service with omni‑channel selling to drive brand loyalty.

Represent Coach as a brand ambassador, build lasting client relationships through styling and product expertise, and contribute to a collaborative team that thrives on momentum, feedback, and inclusive initiatives.

Qualifications

• 1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors.
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie-talkie use, ability to read price/release sheets.

Responsabilités

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed individual and team KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs.
• Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards.
• Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures.
• Process transactions efficiently (purchases, returns, exchanges, online pickups).
• Support inventory cycles: receive shipments, stock shelves, and manage product movement.
• Assist teammates in functional areas as required.
• Foster a collaborative, trust-based environment; encourage team performance.
• Participate in brand initiatives, training programs, and inclusion activities.
• Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor.”

Connaissances

Luxury retail sales

Customer service

POS operation

Product knowledge

Social media livestreaming

iPad / Mobile POS

Outils

POS systems

iPad

Description du poste

Coach is seeking a Sales Associate in California to deliver an elevated, personalized shopping experience. You will meet personal and store sales goals, support daily operations, and blend luxury retail service with omni‑channel selling to drive brand loyalty.

Represent Coach as a brand ambassador, build lasting client relationships through styling and product expertise, and contribute to a collaborative team that thrives on momentum, feedback, and inclusive initiatives.