Luxury Sales Associate: Personal Styling & Omnichannel

Tapestry, Inc.; Grove City (Mercer County); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Associate to be the frontline ambassador for the brand, delivering an elevated, personalized shopping experience while meeting personal and store goals. This role blends luxury retail service, omnichannel selling, and teamwork to drive brand loyalty and revenue.

You will build client relationships, utilize POS and mobile tools, participate in brand initiatives, and maintain floor standards and inventory.

Qualifications

• 1+ years of sales experience (luxury retail preferred).
• Experience with POS operation, basic computer proficiency, and data capture.
• Strong English proficiency and ability to work in a fast-paced luxury environment.

Responsibilities

• Represent Coach as a brand ambassador and uphold style/service standards.
• Build lasting client relationships through styling and product expertise.
• Drive sales via cross-selling, upselling and tailored recommendations.
• Utilize POS/mobile tools to process transactions and capture data.
• Maintain daily store operations, inventory, replenishment and visual merchandising.

Skills

Sales experience

Clienteling

English proficiency

Omnichannel selling

Visual merchandising

Tools

POS system

Mobile POS

iPad/laptop

Job description

Coach is seeking a Sales Associate to be the frontline ambassador for the brand, delivering an elevated, personalized shopping experience while meeting personal and store goals. This role blends luxury retail service, omnichannel selling, and teamwork to drive brand loyalty and revenue.

You will build client relationships, utilize POS and mobile tools, participate in brand initiatives, and maintain floor standards and inventory.