Luxury Sales Associate: Personal Styling & Omni-Channel

Tapestry, Inc.; Freeport (IL); On-site; USD 2,066,000 - 2,686,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid paternity and maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Associate to deliver a refined, personalized shopping experience. You will meet personal and store sales goals while supporting daily store operations in a fast-paced luxury environment.

Join a team focused on client relationships, cross-channel selling, and brand storytelling. This role emphasizes service standards, data-driven selling, and collaboration to drive revenue and loyalty.

Qualifications

• 1+ years of sales experience, luxury retail preferred.
• Education and experience combination considered.
• Experience with POS operation and mobile POS tools.

Responsibilities

• Represent Coach as a brand ambassador and follow style and service standards.
• Build lasting client relationships through styling and fashion advice.
• Drive sales via cross-selling, upselling, and tailored recommendations.
• Utilize POS and clienteling tools to capture data and encourage repeat purchases.
• Develop personal sales plans and meet/exceed KPIs.
• Source/new customers, maintain relationships and follow up to close sales.

Skills

Sales experience

English proficiency

Luxury retail experience

Clienteling & data

Social media savvy

Tools

POS system

Mobile POS

iPad

Job description

Coach is seeking a Sales Associate to deliver a refined, personalized shopping experience. You will meet personal and store sales goals while supporting daily store operations in a fast-paced luxury environment.

Join a team focused on client relationships, cross-channel selling, and brand storytelling. This role emphasizes service standards, data-driven selling, and collaboration to drive revenue and loyalty.