Luxury Sales Associate: Personal Styling & Omni-Channel

Tapestry; West Hartford (CT); Ibrido; USD 21.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Descrizione del lavoro

Coach is seeking a Sales Associate to serve as the front-line ambassador of the Coach brand in a luxury retail environment. You will deliver a personalized shopping experience, meet sales goals, and support daily store operations.

The role blends luxury service, omni-channel selling, and teamwork to drive brand loyalty and revenue. The ideal candidate has 1+ years in luxury retail, strong English, and familiarity with live-stream shopping and clienteling.

Competenze

• 1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors.
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie-talkie use, ability to read price/release sheets.
• Strong English proficiency.
• Luxury retail background, social media savvy, experience with live-stream shopping or video demos, clienteling and data acquisition skills.

Mansioni

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed individual and team KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs.
• Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards.

Conoscenze

Luxury retail

POS operation

Clienteling

Social media savvy

Live-stream shopping

English proficiency

Formazione

Education + experience considered

Strumenti

POS systems

Mobile devices (iPad/laptop)

Descrizione del lavoro

Coach is seeking a Sales Associate to serve as the front-line ambassador of the Coach brand in a luxury retail environment. You will deliver a personalized shopping experience, meet sales goals, and support daily store operations.

The role blends luxury service, omni-channel selling, and teamwork to drive brand loyalty and revenue. The ideal candidate has 1+ years in luxury retail, strong English, and familiarity with live-stream shopping and clienteling.