Luxury Sales Associate — Personal Styling & Clienteling

kate spade new york; Río Piedras (PR); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid paternity and maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Associate to deliver a luxury retail experience, meet sales goals, and support store operations. You will cultivate client relationships through styling and product expertise, using POS and mobile tools to capture data and drive repeat purchases.

The role requires strong English skills, a passion for fashion, and the ability to thrive in a fast-paced environment. Join a collaborative team and contribute to brand loyalty and revenue growth.

Qualifications

• 1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS)
• Strong English proficiency
• Luxury retail background, social media savvy, experience with live-stream shopping or video demos, clienteling and data acquisition skills (Preferred)
• Ability to work in a fast-paced environment
• Strong English language proficiency. (for EU)

Responsibilities

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards
• Build lasting client relationships through personalized styling, product expertise, and fashion advice
• Drive sales through cross-selling, upselling, and tailored recommendations
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases
• Develop and execute personal sales plans; meet or exceed individual and team KPIs
• Source new customers, maintain relationships, and follow up to close sales
• Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs
• Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards

Skills

Sales experience

English proficiency

Customer focus

Social media savvy

Live stream shopping

Team collaboration

Tools

POS system

Mobile POS

Job description

Coach is seeking a Sales Associate to deliver a luxury retail experience, meet sales goals, and support store operations. You will cultivate client relationships through styling and product expertise, using POS and mobile tools to capture data and drive repeat purchases.

The role requires strong English skills, a passion for fashion, and the ability to thrive in a fast-paced environment. Join a collaborative team and contribute to brand loyalty and revenue growth.