Luxury Retail Sales Associate — Personal Styling

Coach; Woodstock (GA); On-site; USD 21,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house known for luxury retail experiences and a strong emphasis on clienteling and omni‑channel selling. The Sales Associate role focuses on delivering elevated service, meeting personal and store sales goals, and supporting daily store operations.

This position blends luxury service with data-driven selling, using mobile POS and social tools to build relationships and drive revenue. A flexible schedule is required to meet busy periods.

Qualifications

• 1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors.
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie-talkie use, ability to read price/release sheets.
• Strong English proficiency.
• Luxury retail background, social media savvy, experience with live-stream shopping or video demos, clienteling and data acquisition skills. (Preferred)
• Strong English language proficiency. (for EU)

Responsibilities

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed individual and team KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs.
• Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards.

Skills

Sales experience

POS operation

English proficiency

Fast-paced environment

Luxury retail

Clienteling

Live-stream shopping

Tools

Mobile POS

iPad

Social media platforms

Job description

Coach is a global fashion house known for luxury retail experiences and a strong emphasis on clienteling and omni‑channel selling. The Sales Associate role focuses on delivering elevated service, meeting personal and store sales goals, and supporting daily store operations.

This position blends luxury service with data-driven selling, using mobile POS and social tools to build relationships and drive revenue. A flexible schedule is required to meet busy periods.