Luxury Sales Associate III - Elevate Client Experience & Sales

kate spade new york

Michigan City (IN)

On-site

USD 21,000 - 26,000

Full time

5 days ago
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Benefits offered by this job

Medical insurance
401K
Employee discount

Job summary

Coach is seeking a Sales Associate to be the front-line ambassador of the Coach brand in a luxury retail setting. You will deliver an elevated shopping experience, meet sales goals, and support daily store operations.

This role blends luxury service, omni-channel selling, and teamwork to drive brand loyalty. The ideal candidate has 1+ years in luxury retail, strong English, experience with POS, and comfort with live-stream or video demos.

Qualifications

  • 1+ years of luxury retail sales experience.
  • Experience with POS operation and basic digital tools.
  • Strong English proficiency.
  • Experience with live-stream shopping or video demos is a plus.
  • Ability to work in a fast-paced environment.

Responsibilities

  • Represent Coach as a brand ambassador and adhere to style guidelines.
  • Build lasting client relationships through styling and product expertise.
  • Drive sales through cross-selling, upselling, and tailored recommendations.
  • Utilize mobile POS and clienteling tools to capture data and encourage repeat purchases.
  • Develop and execute personal sales plans; meet or exceed KPIs.
  • Source new customers, maintain relationships, and follow up to close sales.
  • Maintain high energy on the floor and assist with daily store operations.

Skills

Sales experience
POS operation
English proficiency
Fashion knowledge
Customer service
Live-stream shopping

Tools

POS systems
Mobile devices

Job description

Coach is seeking a Sales Associate to be the front-line ambassador of the Coach brand in a luxury retail setting. You will deliver an elevated shopping experience, meet sales goals, and support daily store operations.

This role blends luxury service, omni-channel selling, and teamwork to drive brand loyalty. The ideal candidate has 1+ years in luxury retail, strong English, experience with POS, and comfort with live-stream or video demos.

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