Luxury Retail Sales Associate II — Clienteling & Style

FashionUnited

Folsom (CA)

On-site

USD 20,664 - 33,062

Full time

14 days+

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid paternity and maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global luxury fashion house headquartered in New York. The Sales Associate will be a front-line ambassador, delivering an elevated shopping experience while meeting sales goals and supporting daily store operations.

This role blends luxury service with omni-channel selling and teamwork to drive brand loyalty. Key responsibilities include clienteling, product expertise, and driving sales through tailored recommendations, with a focus on maintaining high standards and contributing to

Qualifications

1+ years of sales experience, luxury retail preferred.
Experience with POS operation and basic computer proficiency (iPad/laptop, Mobile POS).
Ability to work in a fast-paced environment.
Luxury retail background and social media savvy is a plus (live-streaming).
Strong English language proficiency.

Responsibilities

Represent Coach as a brand ambassador and adhere to style and service standards.
Build lasting client relationships through styling and product knowledge.
Drive sales through cross-selling and tailored recommendations.
Utilize POS and clienteling tools to capture data and encourage repeat purchases.
Develop personal sales plans and meet KPIs.
Source new customers and follow up to close sales.
Maintain a high-energy, professional demeanor on the floor.
Perform daily operational tasks (cash wrap, inventories, merchandising).
Ensure shop floor and stockroom are clean, organized, and stocked.