Luxury Sales Associate II — Elevate Client Experience

Coach; Castle Rock (CO); On-site; USD 21,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid parental leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is hiring a Sales Associate in Castle Rock, Colorado, to deliver a luxe, personalized shopping experience. You will drive sales, support daily store operations, and participate in omni‑channel selling while maintaining the brand’s standards.

The role demands 1+ years in luxury retail or fashion sales, strong English, and comfort with POS systems, live demos, and data capture. Flexible schedule including nights and weekends is required.

Qualifications

• 1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors.
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie‑talkie use, ability to read price/release sheets.
• Strong English proficiency.
• Ability to work in a fast‑paced environment.
• Luxury retail background, social media savvy, experience with live‑stream shopping or video demos, clienteling and data acquisition skills.

Responsibilities

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross‑selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed individual and team KPIs.

Skills

Sales experience

Luxury retail

Customer service

English proficiency

Live-stream shopping

Tools

POS operation

Mobile POS

Walkie-talkie use

Job description

Coach is hiring a Sales Associate in Castle Rock, Colorado, to deliver a luxe, personalized shopping experience. You will drive sales, support daily store operations, and participate in omni‑channel selling while maintaining the brand’s standards.

The role demands 1+ years in luxury retail or fashion sales, strong English, and comfort with POS systems, live demos, and data capture. Flexible schedule including nights and weekends is required.