Luxury Retail Sales Concierge

Tapestry Inc; Castle Rock (CO); On-site; USD 20,664 - 29,962; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid paternity and maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach in Castle Rock, Colorado is seeking a Sales Support Associate III to greet customers, operate the POS, and keep the floor looking polished and inviting. You’ll help drive service excellence through friendly, efficient interactions and by processing shipments and stock accurately.

The role requires a retail mindset, cash-handling accuracy, and the ability to multitask in a fast-paced environment. Experience in luxury retail and English proficiency are highly valued; this part-time position

Qualifications

• 1+ year of retail experience, preferably in luxury retail
• Knowledge of fashion trends and competition in the marketplace
• Experience with cash registers, basic computer skills (iPad, Laptop), Mobile POS and internet
• Strong attention to detail and organizational skills
• Ability to multitask in a fast-paced environment
• Excellent communication and customer service skills
• Strong English language proficiency

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance
• Operate POS accurately, maintain cash wrap organization
• Suggest add-on products, promote gift cards, and capture customer information where permitted
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness
• Manage stock levels, replenish sales floor, and execute visual merchandising updates
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed
• Maintain housekeeping standards and adhere to Loss Prevention guidelines

Skills

Retail experience

Customer service

English proficiency

Cash handling

Communication skills

Tools

Cash register systems

Mobile POS

iPad

Job description

Coach in Castle Rock, Colorado is seeking a Sales Support Associate III to greet customers, operate the POS, and keep the floor looking polished and inviting. You’ll help drive service excellence through friendly, efficient interactions and by processing shipments and stock accurately.

The role requires a retail mindset, cash-handling accuracy, and the ability to multitask in a fast-paced environment. Experience in luxury retail and English proficiency are highly valued; this part-time position