Luxury Sales Associate — Elevate Client Relationships

kate spade new york; Cypress (CA); On-site; USD 20,664 - 26,174; Full time

Benefits offered by this job

Medical insurance

401(k)

Paid parental leave

Commuter benefits

Job summary

Coach is a global fashion house offering luxury retail experiences. The Sales Associate role focuses on delivering elevated service, meeting personal and store sales goals, and supporting daily store operations.

You will blend in-person and omni‑channel selling while collaborating with the team to drive brand loyalty and revenue. Ideal candidates have 1+ years in sales, familiarity with fashion trends, and strong English communication.

Qualifications

• 1+ years of sales experience; luxury retail preferred.
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS).
• Strong English proficiency.

Responsibilities

• Represent Coach as a brand ambassador and deliver a personalized shopping experience.
• Build lasting client relationships through styling and product expertise.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize POS and clienteling tools to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Maintain high energy on the sales floor and support daily operations.

Skills

Sales experience

Luxury retail

POS operation

English proficiency

Social media awareness

Tools

Mobile POS

iPad

Job description

Coach is a global fashion house offering luxury retail experiences. The Sales Associate role focuses on delivering elevated service, meeting personal and store sales goals, and supporting daily store operations.

You will blend in-person and omni‑channel selling while collaborating with the team to drive brand loyalty and revenue. Ideal candidates have 1+ years in sales, familiarity with fashion trends, and strong English communication.