Luxury Sales Associate — Elevate Client Experience & Style

Tapestry, Inc.; Destin (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Associate to be the frontline ambassador of the brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations.

This role blends luxury retail service, omnichannel selling, and team collaboration to drive brand loyalty and revenue while maintaining a calm, professional demeanor even in busy periods.

Qualifications

• 1+ years of sales experience (luxury retail preferred)
• Experience with POS operation and basic computer proficiency (iPad/laptop)
• Strong English proficiency
• Ability to read price/release sheets
• Luxury retail background and social media savvy (live-stream shopping) desirable
• Flexibility to work nights, weekends and peak seasons

Responsibilities

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Maintain energy on the floor, manage multiple customers, and adapt selling techniques to business needs.
• Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards.

Skills

Sales experience

English proficiency

POS operation

Price sheets reading

Social media savvy

Fast-paced environment

Customer service

Tools

Mobile POS

Clienteling tools

Job description

Coach is seeking a Sales Associate to be the frontline ambassador of the brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations.

This role blends luxury retail service, omnichannel selling, and team collaboration to drive brand loyalty and revenue while maintaining a calm, professional demeanor even in busy periods.