Luxury Sales Associate – Clienteling & Visual Ops

Tapestry (Coach/Kate Spade); Estero (FL); On-site; USD 28,000 - 40,000; Full time

Job summary

Coach is seeking a Sales Associate in Florida to deliver an elevated, personalized shopping experience and meet store sales goals. You will blend luxury retail service with omni-channel selling and collaborate with the team to drive brand loyalty.

The role requires 1+ years in luxury retail, fashion knowledge, and strong English. You will handle POS transactions, clienteling, and daily store operations, including merchandising and visuals.

Qualifications

• 1+ years of sales experience, luxury retail preferred.
• Knowledge of fashion trends and competitors.
• Experience with POS operation and basic computer use.
• Strong English proficiency.
• Familiarity with social media, live-stream shopping, and data capture.

Responsibilities

• Represent Coach as a brand ambassador with styling and product expertise.
• Build client relationships through personalized styling and service.
• Drive sales via cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS and clienteling tools to capture data and encourage repeat purchases.
• Develop personal sales plans and meet KPIs.
• Support inventory, merchandising, and daily store operations.

Skills

Sales experience

Fashion knowledge

Customer service

English proficiency

Live‑stream shopping

Social media savvy

Tools

POS systems (Mobile POS)

iPad / laptop use

Walkie-talkie

Job description

Coach is seeking a Sales Associate in Florida to deliver an elevated, personalized shopping experience and meet store sales goals. You will blend luxury retail service with omni-channel selling and collaborate with the team to drive brand loyalty.

The role requires 1+ years in luxury retail, fashion knowledge, and strong English. You will handle POS transactions, clienteling, and daily store operations, including merchandising and visuals.