Luxury Sales Associate: Clienteling & VIP Service

Coach; Glendale (AZ); On-site; USD 2,066,000 - 2,686,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid paternity/maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Associate in a luxury retail environment in the United States. You will deliver an elevated shopping experience, meet personal and store sales goals, and support daily store operations.

The role blends luxury service with omni-channel selling and teamwork to drive brand loyalty and revenue. Candidates should have 1+ years of luxury retail or sales experience, strong English, and familiarity with POS systems.

Qualifications

• 1+ years of sales experience, luxury retail preferred.
• Experience with POS operation and basic computer skills (iPad/laptop).
• Strong English proficiency.

Responsibilities

• Represent Coach as a brand ambassador and adhere to style/service standards.
• Build lasting client relationships through styling and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Use POS and clienteling tools to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet KPIs.
• Assist teammates and support daily store operations.

Skills

Luxury retail

Customer relationships

English proficiency

Social media savvy

Tools

POS system

Mobile POS

Job description

Coach is seeking a Sales Associate in a luxury retail environment in the United States. You will deliver an elevated shopping experience, meet personal and store sales goals, and support daily store operations.

The role blends luxury service with omni-channel selling and teamwork to drive brand loyalty and revenue. Candidates should have 1+ years of luxury retail or sales experience, strong English, and familiarity with POS systems.