Luxury Sales Associate - Clienteling & Style

tapestry; Cincinnati (AR); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid paternity and maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house known for luxury accessories and ready-to-wear. The Sales Associate is the front-line ambassador, delivering a personalized shopping experience, meeting personal and store sales goals, and supporting daily store operations.

This role blends luxury-retail service, omni-channel selling, and teamwork to drive brand loyalty and revenue. The successful candidate has 1+ years of sales experience, strong English, and the ability to thrive in a fast-paced environment.

Qualifications

• 1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors.
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie‑talkie use, ability to read price/release sheets.
• Strong English proficiency.
• Ability to work in a fast‑paced environment.
• Luxury retail background, social media savvy, experience with live‑stream shopping or video demos, clienteling and data acquisition skills.

Responsibilities

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross‑selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed individual and team KPIs.

Skills

Sales experience

POS operation

English proficiency

Fast-paced environment

Luxury retail

Job description

Coach is a global fashion house known for luxury accessories and ready-to-wear. The Sales Associate is the front-line ambassador, delivering a personalized shopping experience, meeting personal and store sales goals, and supporting daily store operations.

This role blends luxury-retail service, omni-channel selling, and teamwork to drive brand loyalty and revenue. The successful candidate has 1+ years of sales experience, strong English, and the ability to thrive in a fast-paced environment.