Luxury Sales Associate — Clienteling & Style

Tapestry, Inc.; Beachwood (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Coach, a luxury fashion brand, is seeking a Sales Associate to deliver elevated, personalized service and drive revenue at its Beachwood, OH location. You will engage clients with styling expertise, manage transactions, and support daily store operations in a fast-paced environment.

The role blends luxury retail service, omni-channel selling, and teamwork to build brand loyalty and meet sales goals. Strong English and fashion knowledge are essential.

Qualifications

• 1+ years of sales experience in luxury retail or fashion.
• Experience with POS operation and mobile devices.
• Ability to lift up to 50 lb and work in a fast-paced environment.
• Strong English proficiency.
• Luxury retail background and social media savvy; clienteling and data acquisition skills.

Responsibilities

• Represent Coach as a brand ambassador and meet KPIs.
• Build lasting client relationships through styling and product expertise.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize POS, clienteling tools, and social platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans and support daily store operations.

Skills

Sales experience

POS operation

English proficiency

Luxury retail

Clienteling

Social media savvy

Tools

POS system

Mobile POS

Walkie-talkie

Job description

Coach, a luxury fashion brand, is seeking a Sales Associate to deliver elevated, personalized service and drive revenue at its Beachwood, OH location. You will engage clients with styling expertise, manage transactions, and support daily store operations in a fast-paced environment.

The role blends luxury retail service, omni-channel selling, and teamwork to build brand loyalty and meet sales goals. Strong English and fashion knowledge are essential.