Luxury Retail Support Specialist — Flexible Schedule

Tapestry, Inc.; Nashville (TN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid paternity and maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach, a global fashion house and part of Tapestry, Inc., is seeking a Sales Support Associate in Nashville to warmly welcome clients and maintain an efficient cash wrap and sales floor. You will operate POS systems, assist with shipments, restock, and support stockroom organization while upholding luxury brand standards and outstanding customer service.

Candidates should have 1+ year in retail, strong English communication, attention to detail, and the ability to multitask in a fast-paced

Qualifications

• 1+ year of retail experience (cashier/stock) or equivalent.
• Strong English communication and customer service.
• Attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Operate POS accurately and maintain cash wrap organization.
• Receive, process, and organize shipments; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels and replenish sales floor; assist with visual merchandising updates.
• Support sales floor activities and respond to customer requests.
• Adhere to Loss Prevention guidelines.

Skills

Customer service

Cash handling

English proficiency

Multitasking

Tools

Cash register systems

Mobile POS

iPad / laptop use

Job description

Coach, a global fashion house and part of Tapestry, Inc., is seeking a Sales Support Associate in Nashville to warmly welcome clients and maintain an efficient cash wrap and sales floor. You will operate POS systems, assist with shipments, restock, and support stockroom organization while upholding luxury brand standards and outstanding customer service.

Candidates should have 1+ year in retail, strong English communication, attention to detail, and the ability to multitask in a fast-paced