Luxury Retail Support — Flexible Schedule

Tapestry, Inc.; Wichita (KS); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid paternity and maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Associate to join our frontline team in a luxury retail environment in the United States. You will deliver an elevated shopping experience, meet sales goals, and support daily store operations.

The role blends luxury service with omni-channel selling, clienteling, and collaboration to drive brand loyalty and revenue. Candidates should have 1+ year of sales experience, preferably in luxury retail, and strong English skills.

Qualifications

• 1+ years of sales experience, luxury retail preferred.
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS).
• Strong English proficiency.
• Luxury retail background, social media savvy, live stream/video demo experience (preferred).

Responsibilities

• Represent Coach as a brand ambassador adhering to style and service standards.
• Build client relationships through personalized styling and fashion advice.
• Drive sales through cross-selling and upselling with tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Maintain energy on the floor and manage multiple customers effectively.
• Complete daily operations: cash wrap, inventory, replenishment, merchandising.

Skills

1+ years sales experience

POS operation

English proficiency

Social media savvy

Tools

POS systems

Job description

Coach is seeking a Sales Associate to join our frontline team in a luxury retail environment in the United States. You will deliver an elevated shopping experience, meet sales goals, and support daily store operations.

The role blends luxury service with omni-channel selling, clienteling, and collaboration to drive brand loyalty and revenue. Candidates should have 1+ year of sales experience, preferably in luxury retail, and strong English skills.