Luxury Retail Stylist - Personal Styling & Sales

kate spade new york; Cherry Hill Township (NJ); On-site; USD 30,000 - 42,000; Full time

Job summary

Coach in New Jersey is seeking a Sales Associate to be the front-line ambassador of the Coach brand, delivering an elevated, personalized shopping experience, meeting personal and store sales goals, and supporting daily store operations. This role blends luxury-retail service, omni-channel selling, and teamwork to drive brand loyalty and revenue.

You will build lasting client relationships, apply product expertise and fashion guidance, and utilize mobile POS and clienteling tools to capture data

Responsibilities

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed individual and team KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs.
• Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards.
• Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures.
• Process transactions efficiently (purchases, returns, exchanges, online pickups).
• Support inventory cycles: receive shipments, stock shelves, and manage product movement.
• Assist teammates in functional areas as required.
• Foster a collaborative, trust-based environment; encourage team performance.
• Participate in brand initiatives, training programs, and inclusion activities.
• Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor.

Skills

Brand ambassador

Customer service

Sales driven

Omnichannel selling

Tools

POS system

Mobile device

Job description

Coach in New Jersey is seeking a Sales Associate to be the front-line ambassador of the Coach brand, delivering an elevated, personalized shopping experience, meeting personal and store sales goals, and supporting daily store operations. This role blends luxury-retail service, omni-channel selling, and teamwork to drive brand loyalty and revenue.

You will build lasting client relationships, apply product expertise and fashion guidance, and utilize mobile POS and clienteling tools to capture data