Luxury Retail Store Manager — Lead Service & Growth

Tumi Holdings Inc; Cincinnati (OH); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Work-life balance

Training

Employee Discount

Paid time off

Tuition Reimbursement

EAP

Medical coverage

Dental coverage

Vision coverage

Life/AD&D insurance

Disability insurance

401k with match

Pet Insurance

Incentive program

Job summary

Tumi Holdings Inc. seeks a Store Manager to craft an exceptional client experience aligned with our luxury brand ethos in a Cincinnati location. You will build lasting client relationships and drive sales through outstanding service.

The ideal candidate demonstrates a passion for luxury, travel, fashion, and lifestyle markets, with an entrepreneurial mindset and growth potential within the company’s retail team.

Qualifications

• No formal education requirements stated in the ad.

Responsibilities

• Meet and exceed personal sales and KPI goals including conversion, DPT, UPT and Client Data Capture.
• Lead by example and influence team members to complete duties effectively.
• Delegate tasks clearly and develop short- and long-term strategies.
• Provide training and coaching through roleplay and feedback.
• Network and recruit to ensure bench strength for store roles.
• Maintain strong written and verbal communication and collaborate with peers and corporate partners.
• Oversee store operations like scheduling, timecards, payroll and inventory readiness.
• Ensure adherence to visual merchandising guidelines and deliver a superior client experience.

Skills

Client service

Leadership

Sales

Team management

Communication

Time management

Job description

Tumi Holdings Inc. seeks a Store Manager to craft an exceptional client experience aligned with our luxury brand ethos in a Cincinnati location. You will build lasting client relationships and drive sales through outstanding service.

The ideal candidate demonstrates a passion for luxury, travel, fashion, and lifestyle markets, with an entrepreneurial mindset and growth potential within the company’s retail team.