Luxury Retail Associate Manager: Client Experience Growth

Tumi Holdings Inc; Fort Worth (TX); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

Career pathing

Work-life balance

Training

Paid time off

Pet Insurance

Tuition Reimbursement

Employee Discount

EAP

Medical and dental insurance

Vision insurance

Life insurance (basic)

AD&D coverage

Supplemental Life

401(k) with company match

Commuter benefits

Store bonus program

Job summary

Tumi Holdings Inc. is seeking an Associate Manager for our Retail team to create a client experience that reflects our luxury brand while building strong client relationships and driving sales.

The ideal candidate embraces client service, a passion for luxury, travel, fashion, and lifestyle markets, and will develop teams to deliver world-class service.

This role offers growth opportunities as we expand brand presence, improve KPI performance, and enhance client engagement across the store.

Qualifications

• Customer-focused and able to meet and exceed personal sales goals.
• Strong communication and relationship-building skills.
• Ability to train and coach team members for performance improvement.

Responsibilities

• Meet and exceed individual and store baseline goals for personal sales and KPI metrics.
• Display initiative, plan and prioritize, display strategic thinking, and champion change in an effective manner.
• Take pride in work and strive for excellence.
• Take responsibility for performance and complete all assigned tasks and meet deadlines.
• Manage personal timecards to ensure payroll accuracy.
• Maintain Tumi University Training and adhere to company policies.

Job description

Tumi Holdings Inc. is seeking an Associate Manager for our Retail team to create a client experience that reflects our luxury brand while building strong client relationships and driving sales.

The ideal candidate embraces client service, a passion for luxury, travel, fashion, and lifestyle markets, and will develop teams to deliver world-class service.

This role offers growth opportunities as we expand brand presence, improve KPI performance, and enhance client engagement across the store.