Luxury Retail Store Manager – Houston Boutique

Polène

Houston (TX)

On-site

USD 90,000 - 130,000

Full time

3 days ago

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Benefits offered by this job

Competitive salary

Bonus incentives

ICHRA medical stipend

Dental & vision insurance

401(k) plan

Monthly & quarterly bonuses

Paid time off

Employee discount

ClassPass membership

Commuter benefits

Growth opportunities

Inclusive culture

Job summary

Polène Houston boutique is seeking an experienced Store Manager to lead the team, drive luxury sales, and deliver an elevated client experience. You will oversee daily operations, recruit and train staff, and ensure premium service standards in a fast-growing, international luxury brand.

The role requires strong leadership, business development acumen, and hands-on management of CRM and clienteling. You will collaborate with headquarters on visual standards, stock control, and operational

Qualifications

Minimum 5 years of Store Manager experience in a luxury brand.
Strong leadership and ability to unite and inspire a team.
Experience in business development, performance management, and operations.
Fluent in English; additional languages a plus.
Proficient in MS Office and Google Workspace.

Responsibilities

Drive sales growth and implement action plans to hit commercial targets.
Oversee daily boutique operations and ensure brand standards.
Lead recruitment, onboarding, training, and staff development.
Develop and implement CRM and clienteling initiatives to attract & retain clients.
Collaborate with HQ on merchandising, stock, and operational improvements.
Monitor store performance and optimize processes for efficiency.