Luxury Retail Assistant Store Manager: Growth & Benefits

Polène; Houston (TX); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Bonus incentive

Monthly medical stipend

Dental & vision insurance

401(k)

Employee discount

ClassPass membership

Commuter benefits

Growth opportunities

Job summary

Polène invites you to join our Houston boutique in River Oaks as Assistant Store Manager. You will support the Store Manager to drive sales, manage daily operations, and develop the boutique team to deliver an elevated client experience.

You will lead with strong leadership and communication, manage stock with the procurement team, ensure visual standards, and collaborate with HQ on operational initiatives. A 3–5 year luxury retail background and English fluency are required.

Qualifications

• Minimum 3–5 years of experience in luxury retail with supervisory experience.
• Strong leadership and communication skills.
• Proven ability to support sales performance and operational excellence.
• Excellent organizational skills and attention to detail.
• Fluent in English; other languages are a plus.

Responsibilities

• Support Store Manager in achieving daily, weekly, and monthly sales targets.
• Implement commercial action plans and contribute to sales performance.
• Represent Polène’s excellence and champion our products and craftsmanship.
• Deliver an exceptional customer experience and support premium CRM initiatives.
• Identify opportunities to strengthen client engagement and retention.
• Oversee daily boutique operations and stock management.
• Collaborate with HQ teams on operational and strategic initiatives.
• Coordinate staff scheduling and daily team briefings.
• Lead, coach, and develop the boutique team.

Skills

Luxury retail experience

Leadership

Communication

Sales support

Operations

Organization

Proactive mindset

English fluency

MS Office

Google Workspace

Tools

Microsoft Office

Google Workspace

Job description

Polène invites you to join our Houston boutique in River Oaks as Assistant Store Manager. You will support the Store Manager to drive sales, manage daily operations, and develop the boutique team to deliver an elevated client experience.

You will lead with strong leadership and communication, manage stock with the procurement team, ensure visual standards, and collaborate with HQ on operational initiatives. A 3–5 year luxury retail background and English fluency are required.