Luxury Retail Store Leader | Client Experience & Growth

Brobston Group; Houston (TX); On-site; USD 75,000 - 110,000; Full time

Job summary

Prada Group in Houston seeks a Store Manager to lead a luxury retail team and deliver an extraordinary client experience. You will drive sales, coach staff, and ensure exceptional service on the sales floor while building strong client relationships and loyalty to the brand.

In this role you will implement brand-aligned business plans, oversee Omni-Channel initiatives, manage budgets, and mentor talent for growth. English proficiency is required, with a passion for fashion and luxury retail.

Qualifications

• Store Manager with luxury retail experience required.
• Proven ability to lead a high-performing team and exceed KPIs.
• Strong clienteling and relationship-building skills.

Responsibilities

• Drive sales performance and maximize store results.
• Develop and implement business plans aligned with brand strategy.
• Lead the store team to exceed KPIs and grow talent.
• Represent Prada Group in the local market and build client relationships.
• Be present on the sales floor delivering exceptional service.
• Foster Omni-Channel development with the team.
• Manage budget and control expenses.
• Cultivate client relationships, ensure satisfaction and loyalty.
• Implement clienteling initiatives and events.
• Recruit and mentor talent; promote growth.
• Develop visual merchandising in line with brand guidelines.
• Ensure cash, inventory, logistics, and reporting compliance.
• Collaborate with Retail Events Office on local events and targets.

Skills

Store leadership

Customer service excellence

Team coaching

Clienteling

English proficiency

Negotiation

Organizational skills

Luxury/fashion affinity

Education

Bachelor's degree in Business or Retail Management

Job description

Prada Group in Houston seeks a Store Manager to lead a luxury retail team and deliver an extraordinary client experience. You will drive sales, coach staff, and ensure exceptional service on the sales floor while building strong client relationships and loyalty to the brand.

In this role you will implement brand-aligned business plans, oversee Omni-Channel initiatives, manage budgets, and mentor talent for growth. English proficiency is required, with a passion for fashion and luxury retail.