Luxury Boutique Sales Advisor: Craft & Client Experience

Polène; Houston (TX); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Competitive salary + bonus

Health benefits (ICHRA)

Dental & vision insurance

401(k) plan

Performance bonuses

Paid Time Off

Employee discount

ClassPass membership

Commuter benefits

Growth opportunities

Inclusive culture

Job summary

Polëne Houston boutique seeks a Sales Advisor to deliver an exceptional, personalized shopping experience. You will share the brand story and craftsmanship, guiding clients through product knowledge while building lasting relationships in a luxury retail setting.

In this role, you will contribute to boutique performance by achieving sales objectives, maintaining high standards of service, and collaborating with the team to ensure an outstanding client experience for an international clientele.

Qualifications

• Experience in luxury or premium retail, hospitality, or customer-facing roles preferred.
• Fluent in English; additional languages are a plus.
• Strong interpersonal and communication skills.
• Polished, professional, and client-oriented approach.
• Ability to work in a fast-paced retail environment.
• Commercial awareness and enthusiasm for achieving sales objectives.

Responsibilities

• Welcome clients with attentive, personalized service throughout their boutique experience.
• Share Polëne’s brand story, craftsmanship, and product knowledge with confidence.
• Understand client needs and provide thoughtful product recommendations.
• Build lasting client relationships and support clienteling and CRM initiatives.
• Deliver an elevated experience to both new and returning clients.
• Handle client questions and service requests with professionalism and care.

Skills

Luxury retail

Customer service

Clienteling

Communication

Sales focus

Job description

Polëne Houston boutique seeks a Sales Advisor to deliver an exceptional, personalized shopping experience. You will share the brand story and craftsmanship, guiding clients through product knowledge while building lasting relationships in a luxury retail setting.

In this role, you will contribute to boutique performance by achieving sales objectives, maintaining high standards of service, and collaborating with the team to ensure an outstanding client experience for an international clientele.