Luxury Retail Sales Support Specialist II

Tapestry (Coach/Kate Spade); Sunbury (OH); Vor Ort; USD 25.000 - 40.000; Vollzeit

Zusammenfassung

Coach in the United States seeks a Sales Support Associate to welcome clients, handle POS transactions, and maintain a well-organized sales floor. You will support shipments, stock transfers, and visual merchandising while providing personalized service and adhering to loss prevention standards.

The role requires retail experience, strong communication, and the ability to multitask in a fast-paced luxury environment. Flexible schedule including nights, weekends, and peak periods is expected.

Qualifikationen

• 1+ year of retail experience, preferably luxury retail.
• Strong knowledge of fashion trends and marketplace competition.
• Excellent communication and customer service skills.
• Proficient with cash registers; ability to use iPad/laptop, Mobile POS and Internet.
• Ability to multitask in a fast-paced environment.
• Strong English language proficiency.

Aufgaben

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador in the local market; support social media engagement.
• Operate POS accurately; maintain cash wrap and organize cash/med ia per policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish the sales floor, and execute visual merchandising updates.
• Support sales floor activities and respond to customer requests; collaborate with team or management.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Kenntnisse

Retail experience

Customer service

Communication

English proficiency

Multitasking

Attention to detail

Cash handling

Tools

POS system

iPad

Walkie talkie

Jobbeschreibung

Coach in the United States seeks a Sales Support Associate to welcome clients, handle POS transactions, and maintain a well-organized sales floor. You will support shipments, stock transfers, and visual merchandising while providing personalized service and adhering to loss prevention standards.

The role requires retail experience, strong communication, and the ability to multitask in a fast-paced luxury environment. Flexible schedule including nights, weekends, and peak periods is expected.