Luxury Retail Sales Support Specialist

kate spade new york; Leesburg (VA); Presencial; USD 21.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

401(k)

Paid holidays

Employee discounts

Descripción de la vacante

Coach is a global fashion house hiring a Sales Support Associate in Leesburg to help drive store success and efficiency. You will greet customers warmly, provide personalized assistance, operate the POS, and keep the sales floor and stockroom organized to ensure smooth flow from receipt to sale.

The role emphasizes brands advocacy, social engagement, effective communication, and flexible scheduling to meet busy periods, including weekends and holidays.

Formación

• 1+ retail experience, preferably luxury environment.
• Knowledge of fashion trends and marketplace competition.
• Experience with cash registers and basic computer tools.

Responsabilidades

• Greet clients warmly, anticipate needs, and provide personalized service.
• Operate POS accurately and maintain cash wrap organization.
• Suggest add-on products, promote gift cards, and capture customer data where allowed.
• Receive and organize shipments; report discrepancies and keep stockroom tidy.
• Maintain stock levels and update visual merchandising on the floor.
• Support sales floor activities and collaborate with team and management.
• Adhere to housekeeping standards and Loss Prevention guidelines.

Conocimientos

Customer service

Communication

Multitasking

Attention to detail

English proficiency

Brand ambassador

Herramientas

POS system

Walkie talkie

Cash handling

iPad/Mobile POS

Descripción del empleo

Coach is a global fashion house hiring a Sales Support Associate in Leesburg to help drive store success and efficiency. You will greet customers warmly, provide personalized assistance, operate the POS, and keep the sales floor and stockroom organized to ensure smooth flow from receipt to sale.

The role emphasizes brands advocacy, social engagement, effective communication, and flexible scheduling to meet busy periods, including weekends and holidays.