Luxury Retail Sales Support Specialist

Tapestry (Coach/Kate Spade); Houston (TX); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

Coach is seeking a Sales Support Associate in Houston to provide warm, professional service at the cash wrap and on the sales floor. You will help maintain stockroom organization, process shipments, and assist customers with personalized recommendations.

Must have 1+ year retail experience, knowledge of fashion trends, and strong English communication. Flexibility for a dynamic schedule, including weekends and holidays, is essential.

Qualifications

• 1+ year of retail experience is preferred.
• Knowledge of fashion trends and marketplace competition.
• Strong English language proficiency.
• Ability to multitask in a fast-paced luxury retail environment.
• Excellent communication and customer service skills.
• Flexibility to work nights, weekends, and holidays.
• Must be able to lift up to 25 lbs (up to 50 lbs occasionally).

Responsabilités

• Welcome clients with warmth and professionalism and provide personalized assistance.
• Serve as a brand ambassador and support social media engagement.
• Operate POS accurately and maintain cash wrap organization.
• Suggest add-on products and capture customer information where permitted.
• Receive, process, and organize shipments; report discrepancies.
• Manage stock levels and execute visual merchandising updates.
• Support sales floor activities and respond to customer requests.

Connaissances

Customer service

Communication

Attention to detail

Multitasking

Flexibility

Outils

Cash register systems

Mobile POS

iPad

Internet

Description du poste

Coach is seeking a Sales Support Associate in Houston to provide warm, professional service at the cash wrap and on the sales floor. You will help maintain stockroom organization, process shipments, and assist customers with personalized recommendations.

Must have 1+ year retail experience, knowledge of fashion trends, and strong English communication. Flexibility for a dynamic schedule, including weekends and holidays, is essential.