Luxury Retail Sales Support Specialist

FashionUnited; Destin (FL); On-site; USD 2,066,000 - 2,686,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house seeking a Sales Support Associate to contribute to store success through friendly, efficient customer service and precise product flow from receipt to point of sale.

Responsibilities include welcoming clients, operating POS, maintaining stockroom organization, and supporting merchandising updates in a high-paced luxury environment. Flexibility for varied shifts and weekend coverage is required.

Qualifications

• 1+ year of retail experience, preferably in luxury.
• Knowledge of current fashion trends and market competitors.
• Familiarity with cash handling, POS systems, and basic tech tools.

Responsibilities

• Welcome clients with warmth and professionalism and provide personalized assistance.
• Serve as a brand ambassador and support social media engagement.
• Operate POS accurately, maintain cash wrap, and handle cash per policy.

Skills

Retail experience

Fashion knowledge

Customer service

English proficiency

Tools

Cash register systems

Mobile POS

Walkie talkie

iPad / Laptop

Job description

Coach is a global fashion house seeking a Sales Support Associate to contribute to store success through friendly, efficient customer service and precise product flow from receipt to point of sale.

Responsibilities include welcoming clients, operating POS, maintaining stockroom organization, and supporting merchandising updates in a high-paced luxury environment. Flexibility for varied shifts and weekend coverage is required.