Luxury Retail Sales Support — Customer Focus & Growth

Tapestry, Inc.; Gilbert (AZ); On-site; USD 42,981,000 - 55,875,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate at our Gilbert, AZ store. You will welcome clients with warmth, assist at the cash wrap, and maintain a well-organized sales floor to ensure smooth flow from receipt to point of sale.

The role requires 1+ year retail experience, strong English, knowledge of POS systems, cash handling, and the ability to lift up to 50 lbs. Flexible schedule including nights and weekends; benefits include medical, dental, vision, 401(k), and paid leave.

Qualifications

• 1+ year of retail or cashier experience in luxury or fashion.
• Strong customer service mindset and attention to detail.
• Good command of English in spoken and written form.

Responsibilities

• Welcome clients with warmth and professionalism at the cash wrap.
• Operate POS accurately and maintain cash wrap organization.
• Receive, process, and organize shipments; stockroom upkeep.
• Suggest add-ons, promote gift cards, and capture customer data where allowed.
• Maintain housekeeping standards and support loss prevention guidelines.

Skills

Retail experience

Customer service

English proficiency

Cash handling

Communication

Multitasking

Education

Education and experience

Tools

Cash register systems

Mobile POS

iPad

Laptop

Internet

Job description

Coach is seeking a Sales Support Associate at our Gilbert, AZ store. You will welcome clients with warmth, assist at the cash wrap, and maintain a well-organized sales floor to ensure smooth flow from receipt to point of sale.

The role requires 1+ year retail experience, strong English, knowledge of POS systems, cash handling, and the ability to lift up to 50 lbs. Flexible schedule including nights and weekends; benefits include medical, dental, vision, 401(k), and paid leave.