Luxury Retail Sales Support - Flexible Schedule (Temp)

kate spade new york; Houston (TX); On-site; USD 21,000 - 27,000; Full time

Job summary

Coach is a global fashion house offering luxury retail experiences. We seek a Sales Support Associate to deliver warm, efficient service at the cash wrap and maintain a pristine sales floor. You will ensure accurate POS transactions, stock flow, and customer data capture where allowed.

Join a team that values brand ambassadorship, social engagement, and seamless operations across shipments, transfers, and visual merchandising. Flexibility for a dynamic retail schedule is required.

Qualifications

• 1+ year of retail experience, ideally in luxury or premium service.
• Knowledge of fashion trends and the marketplace.
• Experience with cash registers, iPads/laptops, POS systems, and basic tech.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced setting.
• Excellent communication and customer service skills.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador in-store and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests, and collaborate with team/management.

Skills

Retail experience

Fashion trends

Cash register systems

Attention to detail

Multitasking

Customer service

English proficiency

Job description

Coach is a global fashion house offering luxury retail experiences. We seek a Sales Support Associate to deliver warm, efficient service at the cash wrap and maintain a pristine sales floor. You will ensure accurate POS transactions, stock flow, and customer data capture where allowed.

Join a team that values brand ambassadorship, social engagement, and seamless operations across shipments, transfers, and visual merchandising. Flexibility for a dynamic retail schedule is required.