Luxury Retail Sales Support – Flexible Schedule & Benefits

kate spade new york; Elizabeth (NJ); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate to help drive store success and efficiency. You will greet customers, process transactions, and keep the sales floor organized while upholding brand standards. The role requires strong product knowledge, a service mindset, and the ability to multitask in a fast-paced luxury environment.

Schedule demands flexibility, including nights, weekends, and peak periods. This position involves lifting up to 25 lbs and maintaining losses prevention standards as

Qualifications

• 1+ retail experience, preferably in luxury retail service.
• Knowledge of fashion trends and market competition.
• Knowledge of cash register systems and basic computer skills (iPad/laptop, Internet).
• Strong English language proficiency.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador; support social media engagement.
• Operate POS accurately and maintain cash wrap organization.
• Handle cash/media in compliance with policy.
• Suggest add-on products and promote gift cards; capture customer data where allowed.
• Receive, process, and organize shipments; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish floor, and update visuals.
• Support sales floor activities and respond to customer requests.

Skills

Customer service

Communication

Attention to detail

Multitasking

English proficiency

Education

High school diploma

Tools

POS systems

Mobile POS

Basic computer skills

Job description

Coach is seeking a Sales Support Associate to help drive store success and efficiency. You will greet customers, process transactions, and keep the sales floor organized while upholding brand standards. The role requires strong product knowledge, a service mindset, and the ability to multitask in a fast-paced luxury environment.

Schedule demands flexibility, including nights, weekends, and peak periods. This position involves lifting up to 25 lbs and maintaining losses prevention standards as