Luxury Retail Sales Support — Flexible Schedule

Coach; Wrentham (MA); On-site; USD 42,981,000 - 62,323,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house known for craftsmanship and inclusive style. The Sales Support Associate helps drive store success by delivering outstanding customer service, managing cash wraps, and keeping the sales floor organized and inviting.

Ideal candidates bring retail experience, fashion knowledge, and strong English communication. Flexible scheduling includes nights and weekends to meet business needs in a luxury environment.

Qualifications

• 1+ year of retail experience, preferably luxury retail.
• Knowledge of fashion trends and market competition.
• Proficiency with POS systems, iPad/laptop, and basic computer use.

Responsibilities

• Welcome clients warmly and provide personalized assistance.
• Operate POS, manage cash wrap, and process transactions accurately.
• Maintain stockroom and visual merchandising updates.
• Assist with shipments, stock replenishment, and floor coverage.
• Support social media engagement and brand representation.

Skills

Customer service

Communication

Multitasking

English proficiency

Job description

Coach is a global fashion house known for craftsmanship and inclusive style. The Sales Support Associate helps drive store success by delivering outstanding customer service, managing cash wraps, and keeping the sales floor organized and inviting.

Ideal candidates bring retail experience, fashion knowledge, and strong English communication. Flexible scheduling includes nights and weekends to meet business needs in a luxury environment.